Certified Cloud Security Professional (CCSP) Practice Exam

What does the term 'vendor lock-in' refer to?

1. The inability to integrate third-party software

2. The difficulty in transferring to an alternative provider due to constraints

3. The lack of customer support from the service provider

4. The use of outdated technology by cloud providers

The correct answer is: The difficulty in transferring to an alternative provider due to constraints

Vendor lock-in refers to the situation where a customer using a particular vendor's products or services finds it challenging to switch to another vendor due to technological or contractual constraints. This can lead to dependencies on a specific vendor and restrict the customer's ability to move to a different provider easily. It is important for organizations to consider the risk of vendor lock-in when looking to adopt cloud services to maintain flexibility and avoid being stuck with a single provider. Option A is incorrect because vendor lock-in is not solely about the inability to integrate third-party software, but rather about the constraints in switching to another provider. Option C is incorrect as vendor lock-in does not specifically refer to the lack of customer support but rather the difficulty in transitioning to a different provider. Option D is incorrect as vendor lock-in is not linked to the use of outdated technology by cloud providers, but rather about the challenges in changing providers.